We generally ship your order within 2 working days of order placement. You can expect your order to be delivered to you within 2-3 working days in major cities and 4 to 15 days for other location. You can track your order online once it is dispatched for delivery. The tracking link is shared through email.
In the unlikely event, we are unable to deliver any items in your order, be assured that the full amount charged for the item will be refunded.
We are committed to delivering your order accurately, in good condition, and always on time.
Please note our shipping policy as follows:
- We currently deliver to most cities and towns across India
- We generally ship items within 2 working days of order placement. However, in some cases, we may take longer, up to 7 working days, to ship the order as we may have to procure it from our suppliers or due to prolonged public holidays.
- In the unlikely event that we are not able to ship your order completely within 10 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded to the same account (online banking, credit card, debit card) that was used to make the purchase
- To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
- While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
- If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, please refuse to take delivery of the package, you should raise a ticket within 3 days from the date of delivery, mentioning your order number. We shall investigate the matter and make our best efforts to ensure that a replacement delivery is made to you at the earliest.
- Please note all items will be shipped with a declaration (may be deemed as an invoice) mentioning the price, as per Indian Tax Regulations
- Once the product is shipped from our warehouse, the order cannot be cancelled.
- Keeping in view Indian Regulations, All LIQUID & HEAVYWEIGHT items will be shipped by surface only, which shall result in the delayed arrival of products. Our request is that if you are in hurry to buy treatment products or such emergency products, consult our support team before making the purchase. The lead time required to deliver any Liquid item will be 3 – 10 Days, depending on your location.