We truly regret the inconvenience caused, our associates might be busy assisting other customers,

However, you may call us at 033 2638 3333 and chat with our product specialist. or please raise a ticket to resolve your issue effectively. Kindly expect a response time of 24-48 hours.

We assure you that you shall receive the attention you deserve.

On the login page, you would have an option “Forgot Password”, please click the option and enter the email id. You will receive a mail which shall contain your existing password.

We always have discounts and offers on the site for multiple products. We would suggest you please visit our home page and browse our “Items on Sale” section.

No, we are currently shipping only to addresses India. However, one may place an order and receive the shipping anywhere in India.

We have a no return policy. Further, we do not have COD facility.

Delivery time depends on your PIN code. In metro and major cities, it is usually within 2-3 working days. However, maybe an exception in states like Kerala, Uttaranchal, Uttar Pradesh, Chattisgarh, Madhya Pradesh, and North-East India.

We deliver to across more than 10,000 pin codes across India.

Yes, we do provide COD facility subject to service available in your pincode.

Once the order is shipped, you will receive an email with the tracking number and the courier details. Click here to track your order.

It may take up to 24 hours for the order status to be updated on our courier partner’s website. If you are unable to track your shipment post 24 hours, you may call us at 033 2638 3333 or please raise a ticket to resolve your issue effectively. Kindly expect a response time of 24-48 hours.

We assure you that you shall receive the attention you deserve.

Once the order is placed, you can call us at 033 2638 3333 or please raise a ticket to resolve your issue effectively. Kindly expect a response time of 24-48 hours.

We will try to deliver the order on your preferred date. Please note, we do not deliver on Sundays and Public Holidays.

You may call us at 033 2638 3333 or please raise a ticket to resolve your issue effectively. Kindly expect a response time of 24-48 hours.

We assure you that you shall receive the attention you deserve.

For every successful order, you will receive an email and an SMS confirming the order. If in case the order was not placed successfully, we request you to place the order again.

Click on the link and you will be able to see the order status as well as order history.

We do not have an open-delivery facility at this point in time. And no return or refund shall be initiated further.

An order can be cancelled before it is shipped. To cancel an order, you should call us at 033 2638 3333 or please raise a ticket to resolve your issue effectively. Kindly expect a response time of 24-48 hours.

We assure you that you shall receive the attention you deserve.

Generally, we do mention the items in the shipping label as well as the declaration attached to the box. However, at times we may not mention the items due to legal and logistical restrictions.

As per Indian Tax Regulations, all items (including gifts) will be shipped with an invoice mentioning the price.

We apologize for the inconvenience caused. You can retry again with the same card or try a different card. Alternatively, you can also opt for a different method of payment such as Net-banking or wallet.

This could be one the challenges faced when the transaction times out. However if the order is not successfully placed in our system, it will automatically return the amount to your bank within 7 working days. 

You may also call us at 033 2638 3333 or please raise a ticket to resolve your issue effectively. Kindly expect a response time of 24-48 hours.

We assure you that you shall receive the attention you deserve.

Please follow the link to read through our Return, Refund & Cancellation Policy

We truly regret the inconvenience caused. Our quality team checks all the orders before dispatching to ensure correct products are delivered all our customers.

If it is not as per your expectation, please raise a ticket to submit a return request. Kindly expect a response time of 24-48 hours. Don’t forget to write the order id.

We assure you that you shall receive the attention you deserve.

Please raise a ticket to submit a return request. Kindly expect a response time of 24-48 hours. Don’t forget to write the order id.

We assure you that you shall receive the attention you deserve.

We truly regret the inconvenience caused. Our quality team checks all the orders before dispatching to ensure correct products are delivered all our customers.

If it is not as per your expectation, please raise a ticket to submit a return request. Kindly expect a response time of 24-48 hours. Don’t forget to write the order id.

We assure you that you shall receive the attention you deserve.

We depend on our courier partners to provide reverse pickup facility across India. You can raise a return request through the below link to confirm the serviceability of your Pincode.

We shall take care of the reverse pick-up. All you have to do is re-pack the product in its original package, and include all the tags and labels. Our logistics partner shall get in touch with you thereafter.

We will reimburse up to Rs.100 in the form of zCoins. zCoins are a form of cash (1 Zcoin = 1 Rupee).

No, we have a no refund policy.

Generally, we do not return products sold as a set. However,  you may call us at 033 2638 3333 or please raise a ticket to resolve your issue effectively. Kindly expect a response time of 24-48 hours.

We assure you that you shall receive the attention you deserve.

No. Discounts are time bound and may vary from time to time. Further, no returns or refunded requested shall be accepted in this case.

No. Marketing discounts are non-refundable.

No. Return requests can be raised only once against an order. Click “contact us” page in case you need further assistance regarding this.

Yes. GST charges will be credited back in case it is applied to the returned item

We have a no return and no COD policy.